Archive for category: Direct Care

Position Title: Community Specialist I

Status: Non-Exempt

Hourly Rate: $19.62

Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.

Department: Direct Care

About The Arc Rockland

The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.

Position Summary

The Community Specialist I will play a vital role in empowering individuals with developmental disabilities to learn, grow, and thrive. You’ll help people build essential life skills, foster independence, and experience greater inclusion through engaging activities and personalized plans. From teaching work readiness and community integration to assisting with daily living needs, you’ll be a trusted guide and advocate. Your work ensures health, safety, and dignity while creating opportunities for connection and achievement.

Role’s Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.

• Assist in carrying out lesson plans, activities, and provide supervision and assistance for identified groups of people supported based on individual program plans.

• Follow established classroom schedules and activities to teaching people receiving supports functional skills as determined by each individual’s program plans and assessments.  This may include but is not limited to work readiness and/or pre-employment skills, behavior management, independent living, community integration and/or other skill development.

• Attend to personal hygiene needs of program participants, which may include toileting, changing, feeding, and showering program participants as the situation warrants.

• In a timely manner, complete electronic/manual documentation for people supported according to guidelines.

• Operate Agency vehicles for transportation and travel training of the people receiving supports as assigned.

• Administer prescribed medications to program participants after successful completion of AMAP medication administration course.

• Communicate information related to persons receiving support to Community Specialist III for progress and planning purposes.

• Perform required bus duty functions as required. Duties included traffic monitoring, paging, loading, and unloading, escorting and attendance documentation.

• Write case notes, reports incidents, and provides information on incidents as required by 624 Regulation in a timely manner.

• Responsible for health, welfare, and safety of program participants both on program site and while in the community with program participants.

Requirements

• High School Diploma or GED

• At least one (1) year of experience working with individuals with developmental disabilities is preferred

What We Offer

• Comprehensive Health Coverage including Medical plans with low premium contributions, Dental, and Vision plans

• 403(b) Retirement Savings plan with employer match

• Employer-Paid Life Insurance

• Generous Paid Time Off (starts at 20 days annually for new non-union employees)

• Paid Training to set you up for success from day one

• Flexible Scheduling Options including morning, evening, overnight, and weekend shifts

• Part-Time and Full-Time Roles to fit your lifestyle

• Tuition Assistance Program & Career Advancement opportunities

• Voluntary Benefits including Short-Term Disability, Cancer Care & Accident, Pet Insurance, and Auto & Renters Insurance

• Employee Assistance Program

How To Apply?
Please complete our employment application and email it to recruitment@thearcrockland.org. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.

The Arc Rockland is an Equal Opportunity Employer.

The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive.  We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees – a workplace where every employee is able to bring their whole self to work.

Position Title: Community Specialist III

Status: Non-Exempt

Hourly Rate: $21.67 to $22.80 (Part-Time and Full-Time opportunities available)

Sign-On Bonus: Earn $500 after six (6) months of full-time employment, and an additional $500 after nine (9) months of full-time employment.

Department: Direct Care

About The Arc Rockland

The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.

Position Summary

As a Community Specialist III at The Arc Rockland, you will take a leading role in designing and delivering programs that foster independence, inclusion, and personal growth. This position combines hands-on support with program development and staff mentorship. You will lead instructional activities, conduct assessments, and connect individuals to opportunities that align with their goals – whether in skill-building, community engagement, or employment readiness. Your expertise ensures quality services, compliance with regulations, and a safe, supportive environment for all participants.

Role’s Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.

Program Development & Instruction

• Design and implement lesson plans based on individual program goals and assessments.

• Prepare instructional materials and lead hands-on activities in site-based and community settings.

• Teach functional skills, including work readiness, independent living, behavior management, and community integration.

Assessment & Planning

• Conduct and document assessments to identify interests, skills, and training needs.

• Match individuals with training, volunteer opportunities, internships, and employment aligned with their goals.

• Maintain and organize program documentation, including valued outcomes, behavioral data, monthly notes, and habilitation plans.

Direct Support

• Provide personal care assistance as needed (e.g., toileting, feeding, hygiene).

• Administer medications after AMAP certification.

• Ensure health, safety, and welfare of participants on-site and in the community.

Leadership & Mentorship

• Provide guidance and oversight to staff, including mentoring new team members and supporting orientation.

• Act as liaison with community organizations, volunteer sites, and agencies.

• Participate in planning meetings and contribute to team decision-making.

Compliance & Reporting

• Complete timely documentation and incident reports per regulatory requirements.

• Maintain organized program areas and replenish materials as needed.

• Perform bus duty functions, including traffic monitoring and attendance documentation.

Requirements

• Bachelor’s degree in Special Education, Psychology, Human Services, or a related field (Five years of experience working in a direct support position outside of this agency, along with demonstrated competencies in completion of the required duties, may be substituted in lieu of a degree.)

• One (1) year of professional experience working directly with individuals with development disabilities preferred.

What We Offer

• Comprehensive Health Coverage including Medical plans with low premium contributions, Dental, and Vision plans

• 403(b) Retirement Savings plan with employer match

• Employer-Paid Life Insurance

• Generous Paid Time Off (starts at 20 days annually for new non-union employees)

• Paid Training to set you up for success from day one

• Flexible Scheduling Options including morning, evening, overnight, and weekend shifts

• Part-Time and Full-Time Roles to fit your lifestyle

• Tuition Assistance Program & Career Advancement opportunities

• Voluntary Benefits including Short-Term Disability, Cancer Care & Accident, Pet Insurance, and Auto & Renters Insurance

• Employee Assistance Program

How To Apply?
Please complete our employment application and email it to recruitment@thearcrockland.org. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.

The Arc Rockland is an Equal Opportunity Employer.

The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive.  We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees – a workplace where every employee is able to bring their whole self to work.

Position Title: Community Supervisor – Residential

Status: Exempt

Salary: $67,970

Department: Residential

About The Arc Rockland

The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.

Position Summary

The Community Supervisor manages one or more of the agency’s residential homes, overseeing all operational, regulatory, and fiscal responsibilities. This role ensures the safety, health, and well-being of individuals served, maintains compliance with regulations, and upholds a clean, well-kept environment. The Community Supervisor leads Life Plan meetings, supports person-centered services, and acts as a liaison between families, advocates, and service providers. Responsibilities include staff supervision, training, and compliance with agency policies, as well as participation in program development, hiring, and evaluation. The position requires 24-hour on-call availability to address urgent needs and ensure continuity of care.

Role’s Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform other job-related duties as instructed by the Supervisor, subject to reasonable accommodations.

• Provides supervision to staff by meeting with all staff a minimum of quarterly, completing performance reviews by deadlines, and referring performance issues to the Assistant Director for action.
• Responsible for scheduling staff, modifying schedules as needed to fill staffing gaps and reduce overtime, and overseeing work assignments with adjustments as necessary.
• Tracks, maintains, and monitors documentation of individuals’ personal finances and agency petty cash, ensuring funds are secured in the house safe.
• Ensures staff follow time and attendance standards, monitors attendance regularly, approves time-off requests promptly, and verifies weekly timecards in KRONOS by Monday deadlines.
• Completes Staff Action Plans in Medisked, ensures safeguards are accurate, and maintains compliance with required timeframes.
• Conducts fire drills for assigned programs as required.
• Ensures all Medisked blocks and daily documentation are accurate and up to date.
• Submits Reviewable forms within 24 hours of occurrence and gathers supporting documentation as needed.
• Completes monthly notes for assigned individuals by the 25th of the following month, documenting valued outcomes and significant updates.
• Submits end-of-month reports to the Assistant Director, including fire drills, AED checks, water temperature, physical plant maintenance, mileage, and other required items.
• Participates in Life Plan meetings, providing leadership, guidance, and timely communication of pertinent information.
• Ensures individuals’ personal hygiene needs, such as toileting, bathing, and changing, are met.
• Knows, understands, and follows the DSP Code of Ethics and promptly reports any suspected abuse.
• Conducts monthly staff meetings with agendas, minutes, and signatures.
• Provides on-site orientation and training for new hires promptly and delegates as appropriate.
• Adheres to program budget guidelines for food, household, and recreation expenses.
• Creates requisitions in Spendmap for program needs.
• Ensures staff coordinate household tasks such as laundry, meal preparation, shopping, and cooking to promote individuals’ independence.
• Schedules recreational activities and ensures transportation for individuals to and from programs, work, school, and community activities.
• Responsible for vehicle maintenance for assigned programs.
• Maintains 24-hour on-call responsibility for assigned programs per On-Call Structure.
• Attends management meetings as scheduled.
• Maintains confidentiality at all times.

Requirements

Education & Credentials

• Bachelor’s degree in Human Services or related field

• In lieu of a degree, five (5) years experience in a supervisory role for a residential program may be considered

Experience

• At least three (3) years of experience in the field of Developmental Disabilities

• At least one (1) year of experience leading a community residence or group of residences

What We Offer

• Comprehensive Health Coverage including Medical plans with low premium contributions, Dental, and Vision plans

• 403(b) Retirement Savings plan with employer match

• Employer-Paid Life Insurance

• Generous Paid Time Off (starts at 20 days annually for new non-union employees)

• Paid Training to set you up for success from day one

• Flexible Scheduling Options including morning, evening, overnight, and weekend shifts

• Part-Time and Full-Time Roles to fit your lifestyle

• Tuition Assistance Program & Career Advancement opportunities

• Voluntary Benefits including Short-Term Disability, Cancer Care & Accident, Pet Insurance, and Auto & Renters Insurance

• Employee Assistance Program

How To Apply?
Please complete our employment application and email it to recruitment@thearcrockland.org. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.

The Arc Rockland is an Equal Opportunity Employer.

The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive.  We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees – a workplace where every employee is able to bring their whole self to work.

Position Title: Lead Habilitation Counselor

Status: Non-Exempt (Full-Time, 35 hours)

Hourly Rate: $25.00

Department: Direct Care

About The Arc Rockland

The Arc Rockland is a proud chapter of The Arc United States, serving nearly 800 individuals with intellectual and developmental disabilities throughout Rockland County. We offer a wide range of programs, including early childhood education, residential services, employment opportunities, autism-specific supports, family resources, medical care, and recreational activities. With a team of over 600 dedicated professionals, we focus on abilities and work hand-in-hand with individuals and families to promote inclusion and independence. At The Arc Rockland, every person is valued as an integral member of the community.

Position Summary

The Lead Habilitation Counselor provides direct habilitative services to individuals, promoting independence and well-being through personalized goals and interventions. They coordinate and implement programs across Day Habilitation, Pre-vocational, and Community Habilitation settings, ensuring services align with individuals’ interests and needs. This role includes supervising and guiding Community Specialists, conducting observations, and contributing to performance reviews to maintain quality standards. The counselor is responsible for documenting service delivery, verifying billing accuracy, and writing progress notes while upholding ethical care practices. Additionally, they serve as a leadership figure within the program, fostering communication with supervisors and modeling best practices for staff.

Role’s Responsibilities

• Provide direct habilitative services to individuals, promoting independence and well-being.
• Assess individuals’ needs and develop personalized habilitative goals and objectives.
• Implement interventions and teaching procedures tailored to each individual’s preferences.
• Coordinate, plan, schedule, and implement programs and activities in Day Habilitation, Pre-vocational, and Community Habilitation settings.
• Deliver direct supports and instructional services based on individuals’ interests and desires.
• Ensure effective implementation of habilitative services and adherence to established protocols.
• Develop, implement, and document habilitative goals and objectives and behavior support plans.
• Observe and assist Community Specialists in implementing teaching procedures.
• Ensure appropriate habilitative services are delivered by staff at program sites and in the community.
• Serve as a positive role model and provide guidance, feedback, and support to Community Specialists.
• Maintain open communication with program supervisors and the Director.
• Complete formal observations of Community Specialists and provide input for performance reviews.
• Document and verify service delivery and ensure accurate daily billing.
• Write monthly progress notes and uphold ethical standards of individualized care.

Requirements

• Bachelor’s degree in Counseling, Psychology, Sociology, or a related field is required. No waiver will be permitted for these requirements.

• A minimum of one (1) year of experience working with individuals with developmental disabilities is strongly preferred.

• Must be 21 years of age or older

• Must have a valid New York State driver’s license with a clean record. License must be active for a minimum of two (2) years.

Knowledge, Skills, & Abilities (KSAs):

• Strong commitment to The Arc Rockland mission and values and to working with individuals with IDD and their families. Promotes the Agency’s mission and policies at all times.

• Demonstrates commitment and a positive approach to the job and uses time effectively to ensure maximum productivity.

• Ability to read, write and speak English. Excellent verbal and written communication skills. Inform supervisor and other team members of relevant issues in a timely manner.

• Ability to learn and implement principles of positive behavior support and behavior management

• Background in curriculum development and familiarity with principles and practices of planning, teaching, evaluation and supervision of people with IDD.

• Learns and follows the agencies policies and procedures and attends mandatory in-service programs given by the agency. Must be able to maintain the strictest confidentiality.

• Responsible for full understanding of emergency / evacuation procedures.

• Adapts to new or unusual situations or changes without affecting performance.

• Strong interpersonal skills. Works cooperatively with team members, supervisors, and all other agency personnel.

• Proven ability to work both independently and as part of a team.

• Attentive to the work environment and provides appropriate intervention as needed.

• Strong communication and customer service skills and the ability to maintain confidentiality. Maintains confidentiality of organizational and individual information.

• Respectful of the rights and feelings of others and maintains a demeanor appropriate to a work environment.

• Reports to work and leaves work on time as scheduled.

• Accepts and efficiently performs job tasks, duties, and assignments as instructed.

• Ability to prioritize assignments and delegate responsibility. Ability to teach and coach others.

• Demonstrates concern and courtesy to staff and visitors.

• Must successfully complete within six months of hire date and then maintain, certification for required training in Medication Administration (AMAP), Cardiopulmonary Resuscitation (CPR), First Aid, and Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), as required.

• Must successfully complete training on gastrointestinal nourishment assistance, ie. caring for G tubes, as applicable.

• Must successfully complete and maintain The Arc Rockland driver authorization.

• Must possess computer skills, ability to learn how to utilize the electronic health record and to complete virtual training requirements on electronic learning management system.

What We Offer

• Comprehensive Health Coverage including Medical plans with low premium contributions, Dental, and Vision plans

• 403(b) Retirement Savings plan with employer match

• Employer-Paid Life Insurance

• Generous Paid Time Off (starts at 20 days annually for new non-union employees)

• Paid Training to set you up for success from day one

• Flexible Scheduling Options including morning, evening, overnight, and weekend shifts

• Part-Time and Full-Time Roles to fit your lifestyle

• Tuition Assistance Program & Career Advancement opportunities

• Voluntary Benefits including Short-Term Disability, Cancer Care & Accident, Pet Insurance, and Auto & Renters Insurance

• Employee Assistance Program

How To Apply?
Please complete our employment application and email it to recruitment@thearcrockland.org. We look forward to hearing from you! There is never a fee to apply for a role at The Arc Rockland.

The Arc Rockland is an Equal Opportunity Employer.

The Arc Rockland strives to create and maintain a work environment in which people are treated with dignity, decency, and respect, providing everyone with an equal opportunity to thrive.  We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of all of our employees – a workplace where every employee is able to bring their whole self to work.